Industrial Alliance Dentist in Mississauga
Book an Appointment Call 905-567-6891We direct bill Industrial Alliance, so you pay only your share. Open 7 days, including evenings and Sundays.
River Run Dental Centre Accepts Industrial Alliance Dental Plans
Looking for an Industrial Alliance dentist in Mississauga? At River Run Dental Centre, we accept dental plans from Industrial Alliance (iA Financial Group) and we direct bill Industrial Alliance for most plans, so you usually only pay your share at the visit. We also accept plans that still carry the iA Financial Group name.
Industrial Alliance, now known as iA Financial Group, offers group insurance to employers and individual health and dental plans. Many patients still know it as Industrial Alliance.
We’re a family dental clinic at 11-1525 Bristol Rd W, near Creditview Rd, open 7 days a week, including weekday evenings and Sundays. New and existing patients are welcome.
Direct Billing to Industrial Alliance
As a dentist that accepts Industrial Alliance, we send your claim electronically at your appointment. The insurer replies within minutes with what your plan pays, and we tell you the balance before you leave.
- Bring your plan card, or your plan and ID numbers.
- If you have a second plan, such as a spouse’s, bring those details too. We can bill both.
- A few plans pay you rather than the clinic. We still submit the claim for you; you pay at the visit and your insurer reimburses you.
iA Financial Group Members: Check Your Coverage Online
iA Financial Group’s advice is to “Ask your dentist if they offer electronic claims submission” (iA dental claims). We do, so just bring your group benefit card, or show it in the iA Mobile app.
- Register for My Client Space first; the iA Mobile app uses the same account.
- In the Your coverage section, pick a benefit to see the amount used, the amount still available and the date it resets.
- For children covered by both parents, claims go first to the plan of the parent whose birthday comes first in the calendar year.
iA Financial Group at a Glance
The details iA Financial Group members ask us about most, in one place:
| What to know | |
|---|---|
| Ontario health and dental line | 1-877-422-6487, Monday to Friday, 8 a.m. to 8 p.m. ET (iA Ontario contacts) |
| Next covered exam | My Client Space shows when you’re next eligible for a dental exam |
| New to iA through work | Tell iA about dental predeterminations your previous insurer approved |
| Leaving a job | Transit individual plan, within 60 days |
Your Employer Just Switched to iA? Bring Your Old Approvals
When a company moves its benefits to iA, a few things carry over only if you tell iA. iA asks new members to let it know about “a predetermination for dental expenses” approved by the previous insurer (iA tips for new members).
iA also says claims for treatment before your iA start date “must be submitted to your previous group insurance provider.” If you’re midway through treatment, bring the old approval letter, and we’ll work out which insurer each visit goes to.
Check When Your Next iA Checkup Is Covered
Most plans limit how often exams are covered. In My Client Space, iA members can “Find out when they will be eligible for the reimbursement of their next dental exam” (iA group insurance), and view or print their benefit card.
Check that date before you book your next cleaning, or ask us and we’ll look it up. If a family member has their own dental plan elsewhere, iA says their claims go to that insurer first.
Leaving Your Job, or a Dental Accident
Leaving a job
IA’s Transit plan lets you replace group coverage with individual insurance “within 60 days of termination of employment” (iA Transit). The dental option is only available if your group plan included dental. Transit lists an oral exam every nine months and covers major treatments including crowns and implants.
Dental accidents
IA’s accident claim form asks for the most recent X-rays from before the accident and X-rays taken after it, before any treatment (iA dental accident form). If you’ve had an accident, call us before anything is repaired, and we’ll take and send the X-rays.
What Industrial Alliance Dental Coverage Usually Includes
Your Industrial Alliance dental coverage depends on the plan your employer or group chose, so two people with the same insurer can have very different benefits. Most plans are split into three levels:
Basic care
Exams, cleanings, X-rays, fillings, extractions and often root canals, usually covered at the highest rate.
Major care
crowns, bridges and dentures, usually covered at a lower rate.
Orthodontics
Braces and aligners, included in some plans with a separate lifetime maximum.
Most plans also have a yearly maximum and limits on how often some services are covered, such as a cleaning every six or nine months. We check these before treatment so there are no surprises.
Are Braces and Dental Implants Covered?
It depends on your plan. Some plans include orthodontic coverage for braces and Invisalign, often with a lifetime maximum and sometimes only for children. Dental implants are covered by a growing number of plans, usually as major care, while others cover a bridge or denture instead.
Before larger treatment like braces or implants, we send a predetermination to your insurer. It shows exactly what your plan will pay, so you can decide with the real numbers in front of you.
Making a Industrial Alliance Dental Claim
You don’t need to make a dental claim yourself: we submit it electronically at your visit. Even if your plan pays you rather than the clinic, we still send the claim for you. Afterwards, you can see the claim and what your plan paid in the iA member website or app.
Keep your receipts, and check that your personal and dependant details are up to date with your insurer. Most claim problems come from a changed address, a new dependant or a second plan that hasn’t been set up yet.
How Common Treatments Are Usually Covered
Every Industrial Alliance plan is different, but most follow the same pattern. This is how common treatments are usually covered, so you know what to ask about:
| Treatment | Usual coverage | Good to know |
|---|---|---|
| Checkups and teeth cleaning | Basic care, usually the highest rate | Often limited to every 6 or 9 months |
| Fillings | Basic care | Tooth-coloured fillings on back teeth may be paid at the silver filling rate |
| Root canal | Basic or major, depending on the plan | A crown afterwards is usually major care |
| Extractions and wisdom teeth removal | Basic care | Impacted teeth may need X-rays sent with the claim |
| Gum treatment and scaling | Basic care | Often limited by time units each year |
| Crowns and bridges | Major care, often a lower rate | Some plans limit replacement to every 5 years |
| Dentures | Major care | Relines and repairs are usually covered too |
| Braces and Invisalign | Orthodontics, only if your plan includes it | Usually a separate lifetime maximum |
| Dental implants | Major care on some plans | Others pay the cost of a bridge or denture instead |
| Teeth whitening and veneers | Cosmetic, usually not covered | Bonding to repair a broken tooth may be covered |
The exact percentages, limits and waiting periods are in your Industrial Alliance dental plan booklet. We check them for you before treatment.
Predeterminations, Claims and Annual Maximums
Predetermination
Before larger work, such as crowns, dentures, implants or braces, we send a Industrial Alliance dental predetermination with the treatment plan and X-rays. The insurer replies with what your plan will pay, usually within a couple of weeks, so you know your cost before you commit.
Claims
We submit every claim for you, electronically wherever possible. If one has to go on paper, we complete it and send it to your insurer ourselves.
Annual maximum
Most Industrial Alliance plans set a yearly limit on what they pay. It usually resets every January or on your plan’s anniversary date. If you’re close to your maximum, we can plan treatment across two plan years so more of it is covered.
If You Have Two Dental Plans
If you’re covered by Industrial Alliance and another plan, such as a spouse’s, the two plans can share the cost. This is called coordination of benefits. Your own plan pays first, then the second plan can pay some or all of what’s left.
For children covered on both parents’ plans, Canadian insurers usually use the birthday rule: the plan of the parent whose birthday comes first in the calendar year pays first. We set this up for you when you bring both sets of plan details.
Finding a Industrial Alliance Dentist Near You
Canadian dental plans, including Industrial Alliance, generally let you choose any licensed dentist, so you don’t need to find an in-network clinic. If you’re looking for a dentist near you in Mississauga, we’re at 11-1525 Bristol Rd W, near Creditview Rd, open 7 days a week with evening and Sunday hours.
Using Your Industrial Alliance Plan at River Run
- Book: call or book online and mention you have Industrial Alliance coverage.
- Bring: your plan card, photo ID and any second-plan details.
- Before treatment: we check your coverage and explain any cost that isn’t covered.
- At checkout: we bill your plan directly and you pay only your share.
We also direct bill Empire Life, Equitable Life and Johnson Insurance, along with most other Canadian plans. No coverage for part of your treatment? Ask about our payment plans. You can compare all the plans and programs we accept on our dental insurance and direct billing page.
Helpful Industrial Alliance and Dental Benefits Resources
For plan details and claims, go straight to Industrial Alliance. These independent guides explain how dental benefits work:
- iA Financial GroupGuide to group dental claimsia.ca ↗
- Canadian Life and Health Insurance AssociationConsumer guides to health and dental insuranceclhia.ca ↗
- Canadian Life and Health Insurance AssociationGuide to understanding coordination of benefitsclhia.ca ↗
- Government of CanadaCanadian Dental Care Plancanada.ca ↗
Industrial Alliance Dental Coverage in Mississauga: Frequently Asked Questions
Yes, for most of their plans. We send the claim electronically at your visit, and you pay only the portion your plan doesn't cover. A few plans pay you rather than the clinic; we still submit the claim for you and tell you before your visit.
Some plans include orthodontic coverage for braces or Invisalign, often with a lifetime maximum and sometimes only for children. We'll send a predetermination so you know what your plan pays before you start.
Some plans cover part of an implant as major care, while others cover a bridge or denture instead. A predetermination shows exactly what your plan will pay before treatment.
Usually only your share, such as the part your plan pays at a lower rate or anything over your yearly maximum. We explain the amount before treatment.
Most plans cover root canals as basic or major care and crowns as major care, usually at a lower rate. We'll confirm your plan's coverage and send a predetermination for crowns.
Most plans cover complete and partial dentures as major care, often with a limit on how often they're replaced. Relines and repairs are usually covered too.
Usually not. Whitening is cosmetic, so most plans don't pay for it. Your checkup and cleaning before whitening usually are covered.
You don't need to. We submit your Industrial Alliance dental claim for you at your visit. You can then check it, and what your plan paid, in the iA member website or app.
Yes. Industrial Alliance now goes by iA Financial Group. If your plan card shows either name, we can bill it.
Tell iA about it. iA asks new members to report dental predeterminations approved by the previous insurer. Claims from before your iA start date go to the old insurer.
My Client Space shows when you'll next be eligible for a dental exam. We can also check for you before booking.
iA's Transit plan lets you switch to individual coverage within 60 days. The dental option is only for people whose group plan included dental.
iA's Ontario health and dental line is 1-877-422-6487, Monday to Friday, 8 a.m. to 8 p.m. ET.
iA's accident form asks for your most recent X-rays from before the accident and X-rays taken after it, before treatment. Call us first, and we'll send them.
Direct Billing
Ready to Use Your Industrial Alliance Coverage?
Book a checkup, cleaning or treatment at our Mississauga dental clinic. Call us at 905-567-6891 and have your plan details handy.
- Industrial Alliance plans accepted for new and existing patients
- Open 7 days, including evenings and Sundays
