Desjardins Dentist in Mississauga
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River Run Dental Centre Accepts Desjardins Dental Plans
Looking for a Desjardins dentist in Mississauga? At River Run Dental Centre, we accept dental plans from Desjardins Insurance and we direct bill Desjardins for most plans, so you usually only pay your share at the visit.
Desjardins Insurance provides group benefits to employers across Canada and individual health and dental plans for people who buy their own coverage.
We’re a family dental clinic at 11-1525 Bristol Rd W, near Creditview Rd, open 7 days a week, including weekday evenings and Sundays. New and existing patients are welcome.
Direct Billing to Desjardins
As a dentist that accepts Desjardins, we send your claim electronically at your appointment. The insurer replies within minutes with what your plan pays, and we tell you the balance before you leave.
- Bring your plan card, or your plan and ID numbers.
- If you have a second plan, such as a spouse’s, bring those details too. We can bill both.
- A few plans pay you rather than the clinic. We still submit the claim for you; you pay at the visit and your insurer reimburses you.
Desjardins Members: Check Your Coverage Online
We submit your claim for you at your visit, so there’s nothing to file. Desjardins group plan members manage their plan through the Desjardins secure site or the Omni app (Desjardins group insurance), where you can see coverage details and find your insurance card.
- For larger dental work, Desjardins notes that treatment plans “can be submitted at the point of service by healthcare professionals” registered with TELUS Health’s eClaims program (Desjardins healthcare claims guide). We send the treatment plan before we start.
- If you’re covered by two group plans, Desjardins lets you claim from each. We handle both claims so you get the most back.
Desjardins at a Glance
The details Desjardins members ask us about most, in one place:
| What to know | |
|---|---|
| Workplace plan questions | 1-800-263-1810. Have your group and certificate numbers ready (Desjardins group claims) |
| Larger treatment | Desjardins asks for a treatment plan before treatment over $500 |
| Claim deadline (group) | Within 12 months of the treatment |
| Personal plans | SOLO Healthcare, with dental as an add-on module, for ages 18 to 64 |
No Group Plan? Desjardins Personal Dental Coverage
Desjardins sells personal health insurance “which includes dental insurance”, and says it’s “a good option if you’re self-employed, work part-time or don’t have group insurance” (Desjardins health and dental).
Its SOLO Healthcare plan starts with a Basic or Enhanced health plan, and you add modules such as dental care. You and your spouse must be 18 to 64, and children under 21 (SOLO Healthcare brochure). The plan comes with “A direct payment card accepted by pharmacists and most dentists”, so we bill it at your visit.
One thing to plan around: on SOLO Enhanced dental, major care such as root canals is listed “after the 24 months waiting period”. If you’ve just bought a SOLO plan, start with checkups and cleanings, and we’ll help you time larger work.
Students, Part-Time Jobs and Two Parents: Which Desjardins Plan Pays First
Desjardins publishes the order for families with more than one plan (Desjardins group claims). For a post-secondary student with a part-time job who’s covered by their job, their school and a parent’s plan, dental claims go in this order:
- The student’s employer plan.
- The student’s school plan.
- The parent’s Desjardins plan.
For children on both parents’ plans, the parent whose birthday comes first in the year pays first. If both parents share a birthday, Desjardins uses the alphabetical order of the parents’ first names. Bring all plan details and we’ll bill them in the right order.
Bigger Treatment? Desjardins Wants a Treatment Plan First
Desjardins asks members to “Submit a treatment plan before buying a product or receiving treatment that costs over $500” (Desjardins group claims). We send it before we start crowns, bridges or implants, so you know your share first.
Desjardins’ claims guide also asks for claims “within 12 months of receiving the healthcare treatment or services” (Desjardins claims guide). Because we bill on the day of your visit, you don’t need to track that deadline.
What Desjardins Dental Coverage Usually Includes
Your Desjardins dental coverage depends on the plan your employer or group chose, so two people with the same insurer can have very different benefits. Most plans are split into three levels:
Basic care
Exams, cleanings, X-rays, fillings, extractions and often root canals, usually covered at the highest rate.
Major care
crowns, bridges and dentures, usually covered at a lower rate.
Orthodontics
Braces and aligners, included in some plans with a separate lifetime maximum.
Most plans also have a yearly maximum and limits on how often some services are covered, such as a cleaning every six or nine months. We check these before treatment so there are no surprises.
Are Braces and Dental Implants Covered?
It depends on your plan. Some plans include orthodontic coverage for braces and Invisalign, often with a lifetime maximum and sometimes only for children. Dental implants are covered by a growing number of plans, usually as major care, while others cover a bridge or denture instead.
Before larger treatment like braces or implants, we send a predetermination to your insurer. It shows exactly what your plan will pay, so you can decide with the real numbers in front of you.
Making a Desjardins Dental Claim
You don’t need to make a dental claim yourself: we submit it electronically at your visit. Even if your plan pays you rather than the clinic, we still send the claim for you. Afterwards, you can see the claim and what your plan paid in the Desjardins Insurance member website or app.
Keep your receipts, and check that your personal and dependant details are up to date with your insurer. Most claim problems come from a changed address, a new dependant or a second plan that hasn’t been set up yet.
How Common Treatments Are Usually Covered
Every Desjardins plan is different, but most follow the same pattern. This is how common treatments are usually covered, so you know what to ask about:
| Treatment | Usual coverage | Good to know |
|---|---|---|
| Checkups and teeth cleaning | Basic care, usually the highest rate | Often limited to every 6 or 9 months |
| Fillings | Basic care | Tooth-coloured fillings on back teeth may be paid at the silver filling rate |
| Root canal | Basic or major, depending on the plan | A crown afterwards is usually major care |
| Extractions and wisdom teeth removal | Basic care | Impacted teeth may need X-rays sent with the claim |
| Gum treatment and scaling | Basic care | Often limited by time units each year |
| Crowns and bridges | Major care, often a lower rate | Some plans limit replacement to every 5 years |
| Dentures | Major care | Relines and repairs are usually covered too |
| Braces and Invisalign | Orthodontics, only if your plan includes it | Usually a separate lifetime maximum |
| Dental implants | Major care on some plans | Others pay the cost of a bridge or denture instead |
| Teeth whitening and veneers | Cosmetic, usually not covered | Bonding to repair a broken tooth may be covered |
The exact percentages, limits and waiting periods are in your Desjardins dental plan booklet. We check them for you before treatment.
Predeterminations, Claims and Annual Maximums
Predetermination
Before larger work, such as crowns, dentures, implants or braces, we send a Desjardins dental predetermination with the treatment plan and X-rays. The insurer replies with what your plan will pay, usually within a couple of weeks, so you know your cost before you commit.
Claims
We submit every claim for you, electronically wherever possible. If one has to go on paper, we complete it and send it to your insurer ourselves.
Annual maximum
Most Desjardins plans set a yearly limit on what they pay. It usually resets every January or on your plan’s anniversary date. If you’re close to your maximum, we can plan treatment across two plan years so more of it is covered.
If You Have Two Dental Plans
If you’re covered by Desjardins and another plan, such as a spouse’s, the two plans can share the cost. This is called coordination of benefits. Your own plan pays first, then the second plan can pay some or all of what’s left.
For children covered on both parents’ plans, Canadian insurers usually use the birthday rule: the plan of the parent whose birthday comes first in the calendar year pays first. We set this up for you when you bring both sets of plan details.
Finding a Desjardins Dentist Near You
Canadian dental plans, including Desjardins, generally let you choose any licensed dentist, so you don’t need to find an in-network clinic. If you’re looking for a dentist near you in Mississauga, we’re at 11-1525 Bristol Rd W, near Creditview Rd, open 7 days a week with evening and Sunday hours.
Using Your Desjardins Plan at River Run
- Book: call or book online and mention you have Desjardins coverage.
- Bring: your plan card, photo ID and any second-plan details.
- Before treatment: we check your coverage and explain any cost that isn’t covered.
- At checkout: we bill your plan directly and you pay only your share.
We also direct bill Beneva, Industrial Alliance and Empire Life, along with most other Canadian plans. No coverage for part of your treatment? Ask about our payment plans. You can compare all the plans and programs we accept on our dental insurance and direct billing page.
Helpful Desjardins and Dental Benefits Resources
For plan details and claims, go straight to Desjardins. These independent guides explain how dental benefits work:
- Desjardins InsuranceDesjardins group insurance claims for plan membersdesjardins.com ↗
- Canadian Life and Health Insurance AssociationConsumer guides to health and dental insuranceclhia.ca ↗
- Canadian Life and Health Insurance AssociationGuide to understanding coordination of benefitsclhia.ca ↗
- Government of CanadaCanadian Dental Care Plancanada.ca ↗
Desjardins Dental Coverage in Mississauga: Frequently Asked Questions
Yes, for most of their plans. We send the claim electronically at your visit, and you pay only the portion your plan doesn't cover. A few plans pay you rather than the clinic; we still submit the claim for you and tell you before your visit.
Some plans include orthodontic coverage for braces or Invisalign, often with a lifetime maximum and sometimes only for children. We'll send a predetermination so you know what your plan pays before you start.
Some plans cover part of an implant as major care, while others cover a bridge or denture instead. A predetermination shows exactly what your plan will pay before treatment.
Usually only your share, such as the part your plan pays at a lower rate or anything over your yearly maximum. We explain the amount before treatment.
Most plans cover root canals as basic or major care and crowns as major care, usually at a lower rate. We'll confirm your plan's coverage and send a predetermination for crowns.
Most plans cover complete and partial dentures as major care, often with a limit on how often they're replaced. Relines and repairs are usually covered too.
Usually not. Whitening is cosmetic, so most plans don't pay for it. Your checkup and cleaning before whitening usually are covered.
You don't need to. We submit your Desjardins dental claim for you at your visit. You can then check it, and what your plan paid, in the Desjardins Insurance member website or app.
Yes. Desjardins sells personal health insurance with dental for people who are self-employed, work part-time or don't have group insurance. SOLO Healthcare adds dental as a module.
On SOLO Enhanced dental, major care such as root canals is listed after a 24-month waiting period. Checkups and cleanings can start sooner, depending on your plan.
Desjardins' order is the child's employer plan, then the student plan, then the parent's plan. Bring all the plan details and we'll handle it.
Desjardins group plan members can call 1-800-263-1810. Have your group and certificate numbers ready.
Ready to Use Your Desjardins Coverage?
Book a checkup, cleaning or treatment at our Mississauga dental clinic. Call us at 905-567-6891 and have your plan details handy.
- Desjardins plans accepted for new and existing patients
- Open 7 days, including evenings and Sundays


